What happens if I make a complaint to NSWCCL?

I would like to make a complaint or request information from NSWCCL. What happens once I email, mail or fax my complaint to you?


Your correspondence is generally received by our Office Coordinator. It is then processed by the Complaints Officer, who will either respond to your complaint or request or pass your information on to an Executive member, Committee member or Sub-committee that has more expertise in the area. You will then receive a response either directly or via the Complaints Officer or Office Coordinator.