MAKING A COMPLAINT

If your civil liberties have been infringed check the information below, which might assist you in deciding on the appropriate organisation with which to lodge your complaint. There are links provided which you might find useful.

If the nature of your complaint is not covered below you can email us and we might be able to advise you as to your next course of action.

The Council is a volunteer-run not-for-profit organisation. We endeavour to answer all inquiries as quickly as we can.

You can email your inquiry to complaints@nswccl.org.au, or write to:

The Complaints Officer
NSW Council for Civil Liberties
PO Box A1386
Sydney South NSW 1235

Complaints about NSW Police

If you have a complaint about the conduct of NSW Police, you can also make a complaint directly to:

• the NSW Ombudsman, phone: (02) 9286-1000 or 1800 451 524 (toll free)
• read the Ombudsman's pamphlets:
  • Making a complaint to the Ombudsman
  • Young people with complaints about police
• the Police Integrity Commission, phone: 1800-657-079
• your local member of state Parliament

Complaints about Australian Federal Police

If you have a complaint about the conduct of Australian Federal Police (AFP), you can also make a complaint directly to:

• the Commonwealth Ombudsman, phone:1300 362 072 (local call charge)
• your local member of federal Parliament

complaints about ASIO

If you have a complaint about the conduct of Australian Security Intelligence Organisation (ASIO), you can also make a complaint directly to:

• Inspector-General of Intelligence and Security, phone: (02) 6271 5692, email: info@igis.gov.au
• your local member of federal Parliament

complaints about aged care

Click here to learn more about how to complain about aged care.